Marketing Institute CEU Quiz

1. Which of the following is not a current state of Lifelong Learning?

Growing pressure to do more with less.

Rapidly changing learner expectations.

Operational complexity and burnout

Lifelong Learning is experiencing all of the above.

2. Lean seeks to increase _______ by eliminating ________ within a process.

Registrations; complications

Flow; waste

Staff; turnover

Awareness; competition

3. Value stream mapping helps us to visualize which of the following?

Delays

Buildings

The future

People

4. Gemba means…

Everything can be improved.

The place where the work happens.

Shifting from transactional to transformational learning.

Small, controlled experiments

5. ___________ are the process experts.

Senior Leaders

Customers

Frontline Staff

Everyone